David Chapman’s Ice Cream Limited (“Chapman’s”) is committed to protecting your privacy when you visit our website. Any personally identifiable information about you (“personal information”) that we collect from you on this website will be processed in accordance with this E-Store Privacy Statement.
By using this site, you agree to the terms of this Privacy Statement.
Collection of Personal Information
Our e-store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, please read Shopify’s Terms of Service or Privacy Statement.
What Information Do We Collect?
In order to purchase items on the Chapman’s e-store, you will be asked to provide us with your name, mailing address, email address and payment card details. Please note that we do not get access to your payment information and do not store it. It is fully managed by secure Shopify systems. At Chapman’s, we only use your name, email and mailing address to process your purchase. We do not store or share your personal information with any third parties that are not involved in shipping of goods purchased by you.
While you browse our website, technical information in regard to your Internet browser and your IP address may be passively collected by Shopify. This information is used to ensure our website is kept compatible with as many web browsers as possible. For more insight, please read Shopify’s Terms of Service or Privacy Statement.
What is the Information Used for?
Information collected from you is only used to process your purchases made on Chapman’s e-store and mail you purchased goods.
With Whom Do We Share Information?
Product information and comments, questions and suggestions may be forwarded to our Senior Management or Marketing Department for the purpose of product development and quality control. Technical information gathered is only available and used by our Web Development and Database Administration departments to administer this website.
Except as described in this policy or where required by law, we never share personal information that we receive online. We do not provide any “customer lists” to outside companies for use for marketing or any other purposes.
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it to process your purchase. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Age of Consent
By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Only authorized Chapman’s Ice Cream staff has access to your personal information. We take commercially reasonable precautions to keep your personal information secure. All access to the information we collect is subject to physical, electronic and managerial restrictions to prevent unauthorized access, modification or misuse. Notwithstanding the foregoing, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.
Spamming and Cookies
We do not practice "spamming". Spamming is where unsolicited e-mails are sent to recipients containing advertisement or marketing related materials without the prior consent of the recipient.
"Cookies" are small files or pieces of information that are stored by your browser on your computer’s hard drive when you visit a website. Chapman’s does not collect information passively though “cookies” or other tracking mechanisms.
Shopify platform that hosts this e-store website does use a number of cookies. Shopify cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the e-store or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. To learn more please visit https://www.shopify.ca/legal/cookies
Links to and From Other Web Sites
Our website does not contain links to other third-party websites and Chapman’s is not responsible for the contents of or privacy practices on any other website you visit.
If you have any questions, please don’t hesitate to contact us using this form; https://chapmans.store/pages/contact.
Thank you for reading our E-Store Privacy Statement. We hope you have a better understanding of the many activities offered on our website and the ways in which we are committed to safeguarding online privacy.